FAQ - 3 - RETURN OR EXCHANGE | wholesaledock.com
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Samir Lalani

Who will bear shipping charges on Returns?

You are responsible for the cost and risk of returning the goods to us in case you are not satisfied. You should send the goods to the following address:

Wholesaledock LLP, Plot No. 3, Green Park II, Poman, Tal. Vasai, Maharashtra, India – 401 208.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

How do I raise an order Return or Exchange request?

You can raise a Return or Exchange by Raising support ticket on our website: https://wholesaledock.com/helpdesk/customer-care-1

Whats is Wholesaledock's Return & Exchange Policy?

Wholesaledock Offers a very flexible Return & Exchange policy. If you or your customer is not satisfied with the order, you can easily return/exchange the product. However, there are a few basic rules to be eligible:

- Product has to be in original & unused condition
- A request has to be raised within 24 hours of delivery
- We accept the request if there is a mismatch in quality, size, color, or design or in case an item shipped is damaged, missing, or wrong.

For more information read our complete Return & Refund Policy here